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Mission, vision and values

Ferrís Hospital

1Mission

Our mission is to provide a personalized, comprehensive, professional and quality service to people who require specialized social-health and rehabilitation services, in order to satisfy all their needs.

2Vision

Our future aimis that The Fontilles Socio-Health Complex be recognized by patients, professionals and the social environment as a quality socio-health organization, with ability to adapt, grow and manage through the proximity and training of its staff an excellent and personalized professional attention. All this can be achieve through an effective and efficient use of resources and advanced management systems that ensure economic, social and environmental sustainability.

3Values

The Socio-sanitary Complex of Fontilles shares with Fontilles the values of social commitment and solidarity, as part of the identity of the nonprofit sector, which are the way to make effective the need to improve and humanize our society.

Transparency and ethics in our actions and in the management of our resources. Quality and professionalism in carrying out all our activities.

Regarding patient users:

They are our reason to be and we work constantly in pursuit of their well-being and satisfaction:

  • Comprehensive care, through assistance programs that cover all the needs of the patients and users, with emphasis placed on physical, psychological and social dimensions.
  • Respect for the patients’ rights, their freedom and choice, though the promotion of personal autonomy as a basis for comprehensive care.
  • Respect for the dignity of the patient, regardless of their social, physical or mental conditions.
  • Human care through positive attitudes (respect, closeness, empathy, trust, etc.) by the Hospital staff.

Regarding the professionals:

Our workers are key players in the process. With this in mind, a labor policy based on team spirit, staff stability and continuing education has been developed.